FAQ
Here you can find a number of questions and answers regarding our products.
Here you can find a number of questions and answers regarding our products.
This use case is based on the assumption that the user has a meter list in the gateway and wants to export a configuration file to Piigab Explorer.


Searching for meters is done under the Overview - Search tab. There are three different variants of search. The most common is via Secondary address, but it is also possible to search by primary address and a special variant if there are wireless nodes connected.
The only meters that respond to a search are wired MBus meters connected to the wired MBus network. (If you have wireless nodes connected to the MBus network, the wireless meters from these will also respond.)
There are two search buttons, Fast and Slow search.
Usually the quick search will find all expected meters, but if not, use the slow search performed with longer timeouts giving each meter more time to respond.
Press the desired search button. Depending on how many metres you have in your network and the type of search being performed, the search will take between a few minutes and an hour.

The progress of the search is presented in the search window.
When the status shows "No search running", the search is complete.
It is also possible to change the wildcards (FFFF) in the search fields to limit the search to only a specific manufacturer or to a smaller search field.
First, set your search range. Set the start address and end address.
Press the search button. Depending on how many meters you have in your network and the type of search performed, the search will take different amounts of time.
When the status shows "No search running", the search is complete.
A wireless node is a bridge between wireless meters and a wired network. We support the following wireless nodes.

This button is used to find wireless nodes without having to search the entire M-Bus loop. The wireless meters from the wireless nodes can then be integrated into your system. Please note that all wired meters will be excluded from the result.
Then the wireless meters in the found nodes can be easily added to the meter list by using the button Add wireless under the Overview tab.

On the right side of the PiiGAB M-Bus 900 is a label containing the MAC address and serial number of your PiiGAB M-Bus 900. You can use this to identify your PiiGAB M-Bus 900 with the PiiGAB M-Bus Installation Guide.

You can either connect your PiiGAB M-Bus 900 gateway to a static or DHCP network. The most common IP configuration of the PiiGAB M-Bus 900 Gateway is for static IP address. The gateway is set to DHCP by default when it is delivered.
If you have a network with DHCP, you can connect your PiiGAB M-Bus 900 gateway to it and the gateway will get the IP configuration automatically.
If you do not have a network with DHCP, you will need to set your PiiGAB M-Bus 900 gateway to a static IP address.
If you have an old computer, you may need a network switch between the computer and the PiiGAB M-Bus 900 gateway.


The PiiGAB M-Bus Setup Wizard may signal that the MAC address could not be set. Ignore this warning. The IP address should be set anyway.
You can use the PiiGAB M-Bus Setup Wizard to find your PiiGAB M-Bus 900S on the network. This works for both a network with DHCP or static IP address configuration.

If you have placed your PiiGAB M-Bus 900 gateway on a different subnet, you may not find it in the list of available gateways.
Can't find the information you are looking for? Let us know with an email to support@piigab.se. We also want to recommend our manuals and our "getting started" documents that you will find under downloads section in the respective product. The documents include valuable information on how to proceed.
If you are looking for features or if you find that something is not working as expected, do not hesitate to contact us so we can adjust the help files or include the features at the next update. If there is anything that you feel is missing or if you have ideas on how to make it better, let us know.
Phone: +46 (0) 31-55 99 77
Email: info@piigab.se
About cookies
Integrity policy/GDPR
PiiGAB applies "Allmänna bestämmelser NL 17"
PiiGAB Processinformation i Göteborg AB
Visiting address: Analysvägen 3
Delivery: Kalkylvägen 1
435 33 MölnlyckeSweden
Account Number: 1821313184
Branch: 9960
IBAN: SE73 9500 0099 6018 2131 3184
Swift/BIC: NDEASESS
Account holder: PiiGAB Processinformation i Göteborg AB
Bank: Nordea Bank Abp, Sweden

