FAQ
Here you can find a number of questions and answers regarding our products.
Here you can find a number of questions and answers regarding our products.

On the right side of the PiiGAB M-Bus 900 is a label containing the MAC address and serial number of your PiiGAB M-Bus 900. You can use this to identify your PiiGAB M-Bus 900 with the PiiGAB M-Bus Installation Guide.

You can either connect your PiiGAB M-Bus 900 gateway to a static or DHCP network. The most common IP configuration of the PiiGAB M-Bus 900 Gateway is for static IP address. The gateway is set to DHCP by default when it is delivered.
If you have a network with DHCP, you can connect your PiiGAB M-Bus 900 gateway to it and the gateway will get the IP configuration automatically.
If you do not have a network with DHCP, you will need to set your PiiGAB M-Bus 900 gateway to a static IP address.
If you have an old computer, you may need a network switch between the computer and the PiiGAB M-Bus 900 gateway.


The PiiGAB M-Bus Setup Wizard may signal that the MAC address could not be set. Ignore this warning. The IP address should be set anyway.
You can use the PiiGAB M-Bus Setup Wizard to find your PiiGAB M-Bus 900S on the network. This works for both a network with DHCP or static IP address configuration.

If you have placed your PiiGAB M-Bus 900 gateway on a different subnet, you may not find it in the list of available gateways.
Can't find the information you are looking for? Let us know with an email to support@piigab.se. We also want to recommend our manuals and our "getting started" documents that you will find under downloads section in the respective product. The documents include valuable information on how to proceed.
If you are looking for features or if you find that something is not working as expected, do not hesitate to contact us so we can adjust the help files or include the features at the next update. If there is anything that you feel is missing or if you have ideas on how to make it better, let us know.
Phone: +46 (0) 31-55 99 77
Email: info@piigab.se
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PiiGAB Processinformation i Göteborg AB
Visiting address: Analysvägen 3
Delivery: Kalkylvägen 1
435 33 MölnlyckeSweden
Account Number: 1821313184
Branch: 9960
IBAN: SE73 9500 0099 6018 2131 3184
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Account holder: PiiGAB Processinformation i Göteborg AB
Bank: Nordea Bank Abp, Sweden

